Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Last Updated: March 25, 2026
Est. 1995 Years of Trust
5000+ Certified Mechanics
24/7 Service Available

1. Information We Collect

We collect information to provide better services to our users. The information we collect includes:

  • Personal Information: Name, phone number, email address, and vehicle details including registration number and vehicle model
  • Location Information: GPS data to find nearby mechanics and provide accurate roadside assistance
  • Usage Data: App interactions, service history, preferences, and feedback to improve your experience
  • Device Information: Device model, OS version, and unique device identifiers for app optimization

2. How We Use Your Information

Your information helps us deliver better services. We use your data to:

  • Connect you with nearby certified mechanics
  • Process your service requests efficiently
  • Improve our services and user experience
  • Send important updates and service notifications
  • Verify your identity and prevent fraudulent activities
  • Maintain service history for better assistance

We never sell your personal information to third parties. Your trust is our priority.

3. Information Sharing

We do not sell your personal information. We may share your information only in these circumstances:

  • Certified Mechanics: To fulfill your service requests and provide roadside assistance
  • Legal Requirements: When required by law enforcement or legal authorities
  • Service Providers: With trusted partners who assist in our operations (under strict confidentiality agreements)

All third-party service providers are contractually obligated to protect your information and use it only for the purposes specified.

4. Data Security

We implement industry-standard security measures to protect your information:

  • SSL Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL technology
  • Secure Storage: Your data is stored on secure servers with multiple layers of protection
  • Access Control: Strict access controls ensure only authorized personnel can access your information
  • Regular Audits: We conduct regular security audits and vulnerability assessments

While we take every precaution to protect your data, no method of transmission over the internet is 100% secure. We continuously update our security practices.

5. Your Rights

You have control over your personal information. Your rights include:

Access & Update

View and update your personal information anytime through the app

Delete Account

Request deletion of your account and associated data

Marketing Communications

Opt-out of promotional emails and notifications

Location Control

Control location sharing preferences in app settings

Data Portability

Request a copy of your data in a portable format

Grievance Redressal

Raise concerns and get timely resolution

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

  • Email: tmaev0007@gmail.com
  • Phone: +91 98765 43210
  • Address: Tamil Nadu Mechanical Association, Chennai, Tamil Nadu, India

We typically respond to privacy-related inquiries within 48 hours.

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